Assignments

Estimate

Before the start of any investigation an investigative plan is defined which indicates the necessary activities, number of persons and resources to be used, estimated expenses (mileage, transfers etc.) and the expenditure estimate, or, in more complex cases, the assumable expenditure ceiling, to exceed which the informed and explicit approval of the client must be requested.

Confidentiality

In each phase of the relationship - even when the preliminary talk has no follow-up - the maximum confidentiality is guaranteed; FIDES DETECTIVES takes all precautions to ensure the client's privacy and correct use of the information supplied by same; it undertakes to treat the data only for the declared purposes and within the investigations assigned to it and to conserve them only for the period necessary to pursue the aims of these investigations, adopting adequate safety measures to protect them and to communicate to investigators, collaborators and consultants only the data strictly necessary and pertaining to the collaboration requested from them.

Contract

The investigative mandate is drawn up in writing, with the signature of a form containing the "general conditions" of contract and the transmission of the copy of his identity document with photograph.

Method of payment

At assignment an expense allowance normally equal to 50% of the estimate is requested; the balance is due at delivery of the result of the investigations.